If your shipment requires proof of age, then a signature is also required. You can set your shipments to require a proof of age on delivery by checking Proof of age (18) or Proof of age (19) when you buy a shipping label for your order. Signature required is available only when shipping to select countries and regions using Canada Post Xpresspost™ International. You can learn more about signature required at canadapost.ca. You can also add signature required to the following Canada Post mail types: Shipments that use Canada Post Priority™, Canada Post Xpresspost™ International, and Canada Post Xpresspost™ USA include signature confirmation for free. If you add proof of age required, then signature required is included. You can set your shipments to require a signature upon delivery by checking Signature required when you buy a shipping label for your order. You can set signature or proof of age required service for your shipments when buying Canada Post labels. Get assistance after buying a label, such as rerouting a package. Who to contact for help with Canada Post and Shopify Shipping based on your needs Situation If you are using Canada Post with Shopify Shipping and you need help, then see the following table. Requesting support for Canada Post shipments If your claim is approved, then you receive a payment from Canada Post. If a parcel was delivered late, then you might be eligible for a refund. You can't submit claims directly through Shopify. You can submit a claim through the Canada Post webpage using your Canada Post business account. Shipping insurance typically covers damaged, lost, or late packages. If you need help with your Canada Post shipment, such as rerouting a package or submitting a claim, you can contact Canada Post Support. Getting support for Canada Post shipments International: Priority™ Worldwide, Xpresspost™ - USA, Xpresspost - International, Tracked Packet - USA, Tracked Packet International, Expedited Parcel - USA, International Parcel Surface, International Parcel Air.Domestic: Priority™, Xpresspost™, Expedited Parcel™.Your shipment is eligible for liability coverage up to 100 CAD for shipments using the following shipping services: You can contact Canada Post to submit a claim within 90 days of shipping your package. maximum any dimension is 78.7 inches (200 cm)įor more information about package requirements, refer to the following:.The maximum values that Canada Post allows for domestic and international shipments are the following: Package requirements for Canada Post domestic and international shipments Ship to countries that don't offer Xpresspost - International.Ī way to ship small and lightweight (under 2 kg) items to 31 countries.Ĭanada Post's fastest shipping option to 70+ countries. Small Packet™ International - Surface or AirĪn economical way to ship less-urgent small and lightweight (under 2 kg) items internationally.Īn economical way to ship less-urgent large and heavy items internationally. International rates with Canada Post Shipping Service Ship bigger and heavier (under 30 kg) parcels to the U.S.Ĭanada Post's fastest option for shipping orders to the U.S.Ĭanada Post offers Xpresspost International for international shipping. Ship small and lightweight (under 2 kg) items faster to the U.S. Description of Canada Post shipping service types to USA Shipping ServiceĪn economical way to ship small and lightweight (under 2 kg) packages to the U.S. Ship documents and parcels quickly within Canada.Ĭanada Post's fastest domestic delivery for time-sensitive documents and parcels.Ĭanada Post offers a range of different options for shipping to the United States, including Xpresspost USA and Expedited Parcel USA. Description of Canada Post domestic shipping service types Shipping ServiceĪn economical way to ship packages within Canada. You can ship domestically using Expedited Parcel, Xpresspost, and Priority mail types. The Expedited Parcel rates cost less and deliver faster with Shopify Shipping. Shopify Shipping doesn't offer Regular Parcel rates.Only box and soft package types are supported. You can't buy labels for Canada Post envelope package types through Shopify Shipping.Review the following considerations when using Shopify Shipping with Canada Post:
Getting support for Canada Post shipmentsĬonsiderations for shipping packages with Canada Post.Package requirements for Canada Post domestic and international shipments.International shipping with Canada Post.Considerations for shipping packages with Canada Post.
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